IT Consulting

Customised IT Consulting services according to the specific needs of your business. IT consultancy, design, implementation, and support services are provided for technology and governance needs.

Technology Consulting

Technology is a critical enabler for businesses’ success and continuity. Choosing the right technology can help grow and optimise your business. We know that one size does not fit all during technology selection, and the best solution is the one that best fits your business’s dynamics and needs.

Right-fit technology selection requires benchmarking undertaken by technical experts. These technology decisions can include make-or-buy decisions, custom development versus commercial software decisions, and service provider & product selection.

At DoganTech, we listen to you and understand your business needs clearly so that we can recommend the best solution. We carefully consider fitness-for-purpose, scalability, risks, costs, usability, and ROI. We provide the roadmap from idea to technology and from technology to project plan.

Book a consultation with us before starting a large-scope project and get the best outcome from your investment.

Cloud Consulting

Migration to cloud platforms has many advantages, including hosting cost decrease, scalability increase, easier disaster recovery and higher security. During a cloud migration project, choosing the right cloud service provider, having a correct migration strategy & roadmap, migrating accurately and continuously optimising the cloud are crucial.

We help you choose the right-fit cloud technologies and strategies. Using various cloud strategies such as lift-and-shift, replatform and refactor, we help you during and after the cloud strategy selection and cloud migration processes. We guide you to transform your legacy services into Cloud-Native Applications to benefit from technologies such as Serverless and PaaS to increase your efficiency. Book a call with our experts to get started with your Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP) cloud migration projects.

IT Governance Process Design & Implementation

IT organisations need to be aligned with business strategies and collaborate with business units to get the best outcomes. They need to focus on increasing IT maturity to generate more value for the business. Improving IT management, making value-added IT investments, sustaining compliance to standards & regulations and monitoring risks are all achievable outcomes with well-designed IT Governance processes and result in enhanced IT maturity.

We know that every IT organisation is unique. It is not easy to implement governance; however, our experienced GRC team can tailor IT governance processes for your IT team and work with you through the implementation stage.

IT Governance Support

Maintaining a well-designed IT Governance structure requires well-designed operations and continuous improvement practices to get the best outcome. These practices include periodic reporting, preparing dashboards & presentations, monitoring risks and collaborating via committees and initiatives.

Our IT Governance Support Service will increase your consistency with well-designed IT Governance Processes while providing continuous improvement opportunities.

Our expert IT GRC professionals are ready to collaborate with your IT team and improve your IT maturity.

IT Service Management Design & Implementation

Well-structured IT Service Management (ITSM) processes enable IT teams to provide high-quality IT services within an organisation. Well-defined ITSM processes and the know-how they create are highly beneficial to any business. The advantages of implementing ITSM processes include: increases in service delivery consistency and helpdesk team efficiency, structured & faster decision-making, compliance to standards & regulations, in addition to the availability of self-service options and higher manageability of risks due to software and system changes.

At DoganTech, we design and implement ITSM processes such as Service Level Management, Change Management, Incident Management, Request Fulfilment, Problem Management, Asset Management, and Availability Management. Our ITIL certified team provides templates, helps you structure your boards, and boosts your adaptation during the implementation phase.

ITSM Automation

IT Service Management (ITSM) Automation is a great way to support ITSM processes and improve internal & external customer services. Some benefits of ITSM Automation are: easy ticketing, structured workflows, improved customer experience, efficient service desk, fewer repetitive tasks, analytics & reporting features, productivity measure, escalation capabilities, getting feedback and storing know-how.

Some of the ITSM software tools our ITSM Automation Service supports are: Freshservice, Jira Service Management, and Zendesk Service Desk Management System. Using these systems, you can automate ITSM processes such as incident management, change management, request fulfilment, IT asset management and SLA management.

Book a call with DoganTech’s experts to implement ITSM Automation in your IT organisation.

Software Consulting

Software development best practices enable the development of high-quality software products and create long-term value for your business. Low technical debt, low maintenance effort, low resource utilisation, high flexibility, high security, high performance, high reliability, and easy handover within the team are significant benefits of compliance to best practices.

DoganTech’s experts provide consulting services to enhance the outcome of your in-house developed software products. With Gap Analysis, we provide a roadmap to implement the best practices according to your team’s size, capabilities, and budget. Our expert software consultants coach you through the implementation stage. We guide you while selecting the right-fit software development technology, implementing test-driven development processes, providing code review techniques, and supporting you through your software development process.

Software Development Lifecycle Management

Software Development Life Cycle (SDLC) processes enable software teams to develop high-quality products. Well-defined SDLC processes provide a framework for software developers and guide them through meeting internal and external client requirements.

DoganTech’s expert IT process managers and senior software developers design, implement, improve and oversee your SDLC processes. Our team keeps pace with up-to-date methodologies such as Agile Software Development and DevOps throughout the design and implementation processes.